I’m believe most dysfunctional behaviour comes from the system people are in, so I first addressed the biggest struggle of this team: pressure & predictability. Most Scrum masters challenge the team to reach the same (or higher) velocity each sprint. This pressure should give a team focus to perform at its best. However, it can also go haywire if the team doesn’t deliver. No focus, no pride, no happy customer.
Feature Flow using Kanban | Xebia Blog
I’ve been thinking similar things about our team for a while - that the team needs a reboot, something to get out of the weeds of under-delivery and all the reasons they’ve been unable to hit goals.
Delivering value - real value, to the end-user - is something that we need to get back into doing, just for the team’s sanity.
